What to expect?
When you are new to our service, it’s always nice to know what to expect, so here is some basics that you should know before your first cleaning.
A simple process.
Our process is as easy as 1,2,3.
Schedule Your Service
Get your free estimate and setup a date & time to have your house cleaned.Get Your Free Estimate
Our team will arrive and clean your home. If you have any special requests let us know beforehand so we don't miss anything.
Enjoy your clean home. Call us again or schedule regular service.
Expect these things.
What should I not expect?
Some things should not be expected from our team or our crews.
- Do not expect us to know your pet peeves the first time we come to your home. Every home and person is different. In order for us to understand everything that you expect from your house cleaning we need to know what those expectations are. A list often helps as well as communication of your expectations to the office. As your crew gets more and more familiar with your home and you personally they too will grow to meet all those expectations.
- Do not expect us to clean animal feces, hazmat, or extreme hoarder situations. Unfortunately, our insurance does not allow us to handle any waste or situations that might be considered unsafe for our house cleaners.
- Do not expect our crews, or office staff to put up with verbally abusive language, sexual harassment, or unprofessional behavior. We have excellent customer service and can always resolve any issues, we just ask to be treated with respect!
- Do not expect a full house cleaning if you do not book the estimated amount of time. Our estimates are based on our 30 years of experience. When we give you an estimate, you can be fairly sure it is close to the amount of time you will need for your entire home to be cleaned. If you do limit the amount of time, we cannot guarantee everything in your home will get done.